Privacy policy
Able2 BV with the name Worldwide Vision
Worldwide Vision is part of Able2 BV
Worldwide Vision respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially. Worldwide Vision is the controller responsible for the use of your personal data.
We use your information to ensure that orders and/or requests are processed as smoothly and efficiently as possible. Worldwide Vision will not sell your personal information to third parties and will only make it available to third parties involved in processing your order, request, or service. This privacy policy explains how, what legal basis, and for what purpose Worldwide Vision processes your personal data. Please read it carefully to understand our practices and the processing of your personal data.
How Worldwide Vision processes and collects your data
When you visit our website, make a purchase, subscribe to the newsletter or correspond with us, data is collected.
This information is necessary to provide you with services regarding processing your order, answering your questions, or otherwise.
What contact details – When you place an order, we ask you to provide the following information: name, company name, postal address, telephone number, email address, gender, and date of birth. This information is needed to process your order and keep you informed of its progress.
Account and identification information – All customers in our database can be contacted to obtain information about the quality of Worldwide Vision's services. Information about relevant products and services is also received in our database. If you create a login account with Worldwide Vision, we store your information on a secure server. In your Worldwide Vision account, we store information such as your name, address, telephone number, and email address so you don't have to re-enter it each time you visit or interact with the website. We also collect information about when you visit or interact with the website, such as your IP or MAC address, operating system, browser type, and other unique identifiers for the computer, mobile device, or other device you use to access the website and any linked websites. This information is used to improve and further develop the quality of our Worldwide Vision website.
Financial – The data we collect when you purchase a product or use a service, such as the amount and date of your purchase, the product you purchase or the service you use, payment method, payment status, discount, delivery method and delivery address.
Personal – BSN number and health insurance policy number. Only applicable for deliveries or services reimbursed by a health insurer.
Medical file – Information about the condition of your eyes. We receive this information from third parties such as your general practitioner, ophthalmologist, specialist, or another local institution.
Communication data – Information we obtain when we communicate with you at our commercial locations, at events and trade shows, online, or through our apps. We also collect information about your purchases and any complaints or comments you may have.
Newsletter - If you subscribe to the newsletter, you will receive it periodically. The newsletter contains a link to unsubscribe, adjust settings, or edit your information.
Worldwide Vision does not sell or share your information
Processors – Worldwide Vision will not sell or share your personal data with third parties and will only make it available to third parties (such as support for the internal operation of our websites, online stores, including payment processors, and shipping services that ship your goods to your home address, services (e.g., technical support), as well as related offline services for product support, data storage, and other services) involved in processing your order. Our employees and third parties engaged by us are obligated to respect the confidentiality of your data.
Legally when required – We will disclose your personal information if we believe we are required to do so by law or as reasonably required to comply with legal processes; when we believe it is necessary or appropriate to disclose personal information to law enforcement, such as for the investigation of actual or suspected fraud, violations of law, or security breaches; to defend ourselves against any potential claims; and to protect the rights, property, or safety of Worldwide Vision, our customers, or the public. These third parties may also include law enforcement and fraud prevention agencies.
Consent – With your consent and at your request, we will disclose information about you, including personal data, to any other third parties, such as insurance companies.
Corporate Transaction – In addition, your personal information may be disclosed as part of any merger, sale, reorganization, transfer of capital or assets of Worldwide Vision, acquisition, bankruptcy, or similar event.
Communication – Our regular service providers, such as marketing agencies, advertising partners, website hosts and other third parties who provide services to help us tailor our marketing to you.
Security
The security of your personal data is important to us. We will therefore make reasonable efforts to ensure that your personal data is properly secured using appropriate technical, physical, and organizational measures to protect it against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or unlawful destruction, and loss.
Please note that no website or internet transaction is completely secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data secure, such as closing your web browser after you have finished using the Website.
Children under the age of 18
If you are under 18 years of age and we require consent to process your personal data, this will be done where necessary with the consent granted or permitted by your parents or legal guardian.
Retention periods
We retain your data for as long as you are a client/customer/user of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term.
Your rights
You have the right to access the data we process about you. You may also have your data corrected or deleted. You also have the right to restrict your data. This means you can ask us to temporarily suspend processing your data, for example, while you are awaiting the assessment of a request to have your data deleted. You may also object if you disagree with our processing of your personal data and ask us to transfer your personal data to another organization.
Right to object and previous rights
If you would like to use one of the above options, or if you have any questions about our privacy policy, please use the contact form or send an email to info@worldwidevision.nl
You will receive a response to your request or question within one month. If it takes us longer, we will inform you within four weeks. To prevent misuse, we may ask you to identify yourself adequately. Do you have another question? Our customer service team will be happy to assist you. We may ask you for additional information for security reasons and to confirm your identity before disclosing the requested personal data. We reserve the right to charge a fee where permitted by law, for example, if your request is manifestly unfounded or excessive.
Depending on legal or other permissible considerations, we will make every effort to honor your request as soon as possible or to inform you if we require further information to comply with your request. We may not always be able to fully honor your request, for example, if doing so would impact our duty of confidentiality to others, or if the law allows us to handle the request in a different way.
Google Analytics
Our website places a cookie with the American company Google as part of its "Analytics" service. We use this service to track and obtain reports on how visitors use the website. Google may provide this information to third parties if legally required to do so, or if third parties process the information on Google's behalf. We have no control over this. We have not authorized Google to use the obtained analytics information for other Google services.
This site includes buttons to promote or share pages on social networks like Facebook, Twitter, and LinkedIn. These buttons are created using code provided by Facebook, Twitter, and LinkedIn themselves. This code places a cookie, among other things (see above). Please read the privacy policies of Facebook, Twitter, and LinkedIn (which may change regularly) to see how they handle your personal data processed using this code.
• Facebook ( https://www.facebook.com/policy.php Please note: this link opens in a new window),
• LinkedIn https://www.linkedin.com/legal/privacy-policy Please note: this link opens in a new window)
Third-party cookies
For more information about the use, management, and deletion of cookies for all operating systems, please refer to the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq
The information will not be shared with third parties, except for web applications we use for our online store. This includes, among other things, the WebWinkelKeur rating system. This data will only be used for the purpose of the relevant application and will not be further distributed. Furthermore, in some cases, the information may be shared internally. Our employees are obligated to respect the confidentiality of your data.
Links to other websites
For your convenience and to improve the use of the Website, we include links to third parties for whom this Privacy Policy does not apply. These websites have their own separate privacy policies, and while we strive to protect the integrity of our website, Worldwide Vision is not responsible for, and cannot be held liable for, the content and activities of such websites. Your visit to/access to these websites is therefore entirely at your own risk. Please be aware that these other websites may send their own cookies to users, collect data, or solicit personal information.
Policy changes
Worldwide Vision reserves the right to amend this privacy policy. This policy may be revised from time to time. If there is a significant change in the way your personal data is used, or if the change is otherwise important to you, we will ensure that you are informed well before the change takes effect. We therefore recommend that you consult this statement regularly.
Contact details
If you have any questions, comments, product information, or information about the website itself, please contact us:
Worldwide Vision
Coppersmith's shop 15
4762 AR Zevenbergen
(+31) 013 52 85 666
info@worldwidevision.nl